Returns

Returns Policy

We want you to be totally satisfied with every purchase you make from Kotura. It is our aim to offer you value and quality. So if, for any reason, you are not completely happy with your purchase, simply return it within 16 days of delivery, unused in its original packaging together with any manufacturer's tags and the receipt. We'll exchange it or offer you a full refund and that's guaranteed!

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. 

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.